topic Re: SIM card in Archived Posts

SIM card

Kylangreen — Mon, 21 Dec 2020 15:50:23 GMT

I’ve got a new SIM card because the phone I was using has been misplaced. I’ve ordered a new sim and apparently it’s not compatible with the phone, need help.

Re: SIM card

XRaySpeX — Mon, 21 Dec 2020 23:44:57 GMT

If you ordered the SIM from EE it should have come as a Combi-SIM with all 3 sizes as push-outs.

Re: SIM card

Schockwave — Mon, 21 Dec 2020 23:47:05 GMT

Hello @Kylangreen ,

Welcome to the community,

What makes you think that the SIM card will not be compatible with your phone? It comes in one size, to fit different sim slots, which you can then push the size out that you need.

Re: SIM card

Leanne_T — Tue, 22 Dec 2020 08:55:36 GMT

Hi @Kylangreen

Thanks for coming to the community.

If the SIM is not working in the phone, do you know if the phone is unlocked or been purchased from EE?

Thanks 🙂

Leanne.