https://community.ee.co.uk/t5/Archived-Posts/my-reference-number/m-p/1000850#M281918 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1392950">@MA2020</a></P> <P>&nbsp;</P> <P>Welcome to the community.</P> <P>&nbsp;</P> <P>SIM cards are sent through Royal Mail and typically arrive within 4 working days.</P> <P>&nbsp;</P> <P>You should have received it by now. I'd recommend speaking to our <A href="https://ee.co.uk/help/get-in-touch" target="_blank">Mobile Care team</A> so that they can find out what's happened and organise a replacement.</P> <P><BR /> Chris</P> Thu, 10 Dec 2020 08:12:52 GMT Christopher_G 2020-12-10T08:12:52Z https://community.ee.co.uk/t5/Archived-Posts/my-reference-number/m-p/1000597#M281917 <P>I order for new SIM card , pay on go&nbsp;</P><BLOCKQUOTE><P>since 2/12 , I didn’t receive it yet and I don’t know my reference number ?&nbsp;<BR />how I can track the order ??</P></BLOCKQUOTE> Wed, 09 Dec 2020 18:45:02 GMT https://community.ee.co.uk/t5/Archived-Posts/my-reference-number/m-p/1000597#M281917 MA2020 2020-12-09T18:45:02Z https://community.ee.co.uk/t5/Archived-Posts/my-reference-number/m-p/1000850#M281918 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1392950">@MA2020</a></P> <P>&nbsp;</P> <P>Welcome to the community.</P> <P>&nbsp;</P> <P>SIM cards are sent through Royal Mail and typically arrive within 4 working days.</P> <P>&nbsp;</P> <P>You should have received it by now. I'd recommend speaking to our <A href="https://ee.co.uk/help/get-in-touch" target="_blank">Mobile Care team</A> so that they can find out what's happened and organise a replacement.</P> <P><BR /> Chris</P> Thu, 10 Dec 2020 08:12:52 GMT https://community.ee.co.uk/t5/Archived-Posts/my-reference-number/m-p/1000850#M281918 Christopher_G 2020-12-10T08:12:52Z