https://community.ee.co.uk/t5/Archived-Posts/keep-my-number/m-p/1000647#M281913 <P>I've got a PAYG phone without a online account, the sim card is damaged and I have been posted a replacement I have tried to do PAC and STAC from my new number to keep my old no but obviously I think this needs to be the other way around.&nbsp; short of visting a shop or phoning is there any advice anyone can give&nbsp;</P><P>&nbsp;</P><P>thanks in advance</P> Wed, 09 Dec 2020 19:37:07 GMT eileen10 2020-12-09T19:37:07Z https://community.ee.co.uk/t5/Archived-Posts/keep-my-number/m-p/1000647#M281913 <P>I've got a PAYG phone without a online account, the sim card is damaged and I have been posted a replacement I have tried to do PAC and STAC from my new number to keep my old no but obviously I think this needs to be the other way around.&nbsp; short of visting a shop or phoning is there any advice anyone can give&nbsp;</P><P>&nbsp;</P><P>thanks in advance</P> Wed, 09 Dec 2020 19:37:07 GMT https://community.ee.co.uk/t5/Archived-Posts/keep-my-number/m-p/1000647#M281913 eileen10 2020-12-09T19:37:07Z https://community.ee.co.uk/t5/Archived-Posts/keep-my-number/m-p/1000675#M281914 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1393602">@eileen10</a>&nbsp;:&nbsp;If you ordered a replacement SIM you have the same no. You should be able to text PAC or STAC from any no as long as you have only 1 no. under you a/c. Otherwise you need to phone CS for your&nbsp;PAC or STAC.</P> Wed, 09 Dec 2020 20:28:45 GMT https://community.ee.co.uk/t5/Archived-Posts/keep-my-number/m-p/1000675#M281914 XRaySpeX 2020-12-09T20:28:45Z