topic Re: New SIM but QP code not sent in Archived Posts

New SIM but QP code not sent

xavier3 — Wed, 09 Dec 2020 09:38:36 GMT

Hi,

I lost my phone recently and got a new one on Monday. My replacement SIM was received yesterday, but it did not come with a QR code to be able to activate my data plan.

Can I set up my data plan without one / how can I request for a QR code to be sent to me?

Thanks

Re: New SIM but QP code not sent

Katie_B — Wed, 09 Dec 2020 10:14:49 GMT

Hello @xavier3.

Thanks for coming to the EE Community.

You can request for a replacement eSIM to posted to you by either calling us or doing this online through your My EE.

Alternatively, you can visit your local EE store.

Katie 🙂