topic Re: Re: How do I transfer my number from my old provider to ee,? I have got my PAC c in Archived Posts

Re: How do I transfer my number from my old provider to ee,? I have got my PAC c

parkspickle — Mon, 07 Dec 2020 17:36:27 GMT

I have the same problem in fact the SIM card that came doesn’t work either. I got my phone last Wednesday. Supposed to be trading in my old one, but no way until my new phone works. I’ve tried every link there is. I’ve hung on the phone on different days for about 20 mins each time and can’t get through.

Re: Re: How do I transfer my number from my old provider to ee,? I have got my PAC c

James_B — Mon, 07 Dec 2020 18:22:05 GMT

Hi @parkspickle,

Did you upgrade? If you did, you can continue to use your old SIM.

If your old SIM is the wrong size, please activate your SIM at myaccount.ee.co.uk/activate-sim.

Hope this helps.

James

Re: Re: How do I transfer my number from my old provider to ee,? I have got my PAC c

parkspickle — Tue, 08 Dec 2020 06:54:47 GMT

Hi thanks for note but I’m trying to change my provider as well. I traded my phone in but I can’t send it back until my new phone works and I’ve had it 5 days now and it’s still not working. I r rang we and they said it would work Monday it’s not so frustrating.

Sent from my iPhone

Re: Re: How do I transfer my number from my old provider to ee,? I have got my PAC c

Jon_K — Tue, 08 Dec 2020 08:10:07 GMT

Hi @parkspickle.

What network are you trading in your phone with?

Have you got a PAC?

Jon