topic Re: New phone setup in Archived Posts

New phone setup

Mynew_S20- — Thu, 03 Dec 2020 08:26:55 GMT

Hi guys, I need some help setting up my new Samsung please. I had a GiffGaff account, but a friend bought me a new Samsung galaxy S20 on EE that runs on O2, this phone I have now, but I wanted to keep my old number, so how do I go about doing that please ? G

Re: New phone setup

bristolian — Thu, 03 Dec 2020 09:23:09 GMT

Hi @Mynew_S20-

Apologies, but I'm not clear what you mean by "a new Samsung galaxy S20 on EE that runs on O2" - GiffGaff is a virtual network provider that has nothing to do with EE.

Advice on moving your existing GiffGaff number to EE, is in THIS EE help article.

Re: New phone setup

XRaySpeX — Thu, 03 Dec 2020 22:20:30 GMT

@Mynew_S20- : Get your PAC from GiffGaff & give it to EE using Fill out this quick form to transfer your number .