topic Re: No replacement SIM in Archived Posts

No replacement SIM

da_costa666 — Sun, 29 Nov 2020 10:39:39 GMT

How long does it take to receive a replacement SIM, my phone was stolen on 21/11/20 and EE said they would send out a replacement SIM for me. I still haven't received this, how long will I be waiting

Chris

Re: No replacement SIM

Chris_B — Sun, 29 Nov 2020 11:36:12 GMT

@da_costa666 You should of had this by now, I would call customer services to request a new one sent.

Re: No replacement SIM

da_costa666 — Tue, 01 Dec 2020 12:53:32 GMT

Haven't had access to a phone to ring them still not received SIM

Re: No replacement SIM

Katie_B — Tue, 01 Dec 2020 13:44:35 GMT

Hi @da_costa666.

Thanks for coming back to us.

Is your account pay as you go or pay monthly?

Katie 🙂

Re: No replacement SIM

da_costa666 — Tue, 01 Dec 2020 13:47:14 GMT

pay monthly, i have just ordered another replacement SIM online

Re: No replacement SIM

Katie_B — Tue, 01 Dec 2020 14:01:37 GMT

Please let me know once you receive this @da_costa666.

Katie 🙂