https://community.ee.co.uk/t5/Archived-Posts/Sim-card/m-p/988911#M281495 <P>Hi</P><P>&nbsp;</P><P>I order a new sim back on 31/10/2020 but have not received it yet. I had a confirmation of the order 2/11/2020 by email. I need&nbsp; a new sim to upgrade my existing sim to a nano size sim.&nbsp; Please can you check that the sim is on its way, and let me know what has happened to my order?</P><P>&nbsp;</P><P>Gladys</P> Fri, 27 Nov 2020 12:07:35 GMT gj19 2020-11-27T12:07:35Z https://community.ee.co.uk/t5/Archived-Posts/Sim-card/m-p/988911#M281495 <P>Hi</P><P>&nbsp;</P><P>I order a new sim back on 31/10/2020 but have not received it yet. I had a confirmation of the order 2/11/2020 by email. I need&nbsp; a new sim to upgrade my existing sim to a nano size sim.&nbsp; Please can you check that the sim is on its way, and let me know what has happened to my order?</P><P>&nbsp;</P><P>Gladys</P> Fri, 27 Nov 2020 12:07:35 GMT https://community.ee.co.uk/t5/Archived-Posts/Sim-card/m-p/988911#M281495 gj19 2020-11-27T12:07:35Z https://community.ee.co.uk/t5/Archived-Posts/Sim-card/m-p/988922#M281496 <P>&nbsp;</P> <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1326616">@gj19</a>&nbsp; &nbsp;This is a public forum not customer services so no one here can check this but EE sims are 3 in 1 sims so your current sim might just need the part pushing out to become a nano sim.</P> <P>&nbsp;</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="FC6FB9EF-6710-437F-B39A-D8F707DD7A41.jpeg" style="width: 272px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/16531i1C92F13DBBB6B85E/image-size/large?v=v2&amp;px=999" role="button" title="FC6FB9EF-6710-437F-B39A-D8F707DD7A41.jpeg" alt="FC6FB9EF-6710-437F-B39A-D8F707DD7A41.jpeg" /></span></P> <P>&nbsp;</P> Fri, 27 Nov 2020 12:11:23 GMT https://community.ee.co.uk/t5/Archived-Posts/Sim-card/m-p/988922#M281496 Chris_B 2020-11-27T12:11:23Z