topic Re: Sim 1 Not Allowed in Archived Posts

Sim 1 Not Allowed

ShedPete — Fri, 19 Jun 2020 12:47:53 GMT

Hi,

I received my Samsung S20 Ultra this morning as an upgrade, I have tried inserting my sim card into it several times and only get the message "Sim 1 not allowed" and emergency calls only.

Pete.

Re: Sim 1 Not Allowed

XRaySpeX — Fri, 19 Jun 2020 13:36:38 GMT

Whose SIM? EE devices are locked to EE & can't be unlocked for 1st 6 months.

Re: Sim 1 Not Allowed

ShedPete — Fri, 19 Jun 2020 13:46:24 GMT

It's an EE sim and an EE phone.

Re: Sim 1 Not Allowed

ShedPete — Fri, 19 Jun 2020 15:53:18 GMT

Now sorted, EE had sent me a brand new phone and blacklisted it by mistake.

Re: Sim 1 Not Allowed

Leanne_T — Sat, 20 Jun 2020 09:16:55 GMT

Hi @ShedPete

Thanks for coming back and letting us know.

Come back to the community anytime 🙂

Leanne.

Re: Sim 1 Not Allowed

ammov — Wed, 25 Nov 2020 03:59:54 GMT

I have the same issue all of a sudden sim stop working in slot 1 but works in slot 2 i read the simcard can get the imei blocked on the card slot. Hopefully EE can sort this out as it cause massive issues for me

Re: Sim 1 Not Allowed

ammov — Wed, 25 Nov 2020 04:00:37 GMT

forgot to ask when did you buy the phone and did you have insurance too