https://community.ee.co.uk/t5/Archived-Posts/Account-Closed/m-p/986563#M281402 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1317163">@n1ckw1le85</a>&nbsp; Have you tried restarting the device to see if it has switched to a PAYG sim. &nbsp;It’s not always automatically done and a reboot of the device is required.&nbsp;</P> Tue, 24 Nov 2020 15:03:43 GMT Chris_B 2020-11-24T15:03:43Z https://community.ee.co.uk/t5/Archived-Posts/Account-Closed/m-p/986507#M281401 <P>Hi,</P><P>My contract ended yesterday, I'd called EE a month ago to request the phone number went to PAYG which I was told was fine. I had a text on 5th Nov saying my monthly payment was staying at the contract level.&nbsp; Then today I have nothing, can't make or receive calls, no 4g etc.&nbsp; I have taken a contract out with Vodafone but now need to get my number switched over (if it still exists).&nbsp; I dont have a phone to call 150 and cant find any online chat options with EE.</P><P>&nbsp;</P><P>Anyone have any ideas?</P><P>Thanks</P> Tue, 24 Nov 2020 14:12:57 GMT https://community.ee.co.uk/t5/Archived-Posts/Account-Closed/m-p/986507#M281401 n1ckw1le85 2020-11-24T14:12:57Z https://community.ee.co.uk/t5/Archived-Posts/Account-Closed/m-p/986563#M281402 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1317163">@n1ckw1le85</a>&nbsp; Have you tried restarting the device to see if it has switched to a PAYG sim. &nbsp;It’s not always automatically done and a reboot of the device is required.&nbsp;</P> Tue, 24 Nov 2020 15:03:43 GMT https://community.ee.co.uk/t5/Archived-Posts/Account-Closed/m-p/986563#M281402 Chris_B 2020-11-24T15:03:43Z