topic New sim in Archived Posts

New sim

Erobbins — Sat, 21 Nov 2020 13:17:25 GMT

I received a new SIM card when I upgraded my phone to an iPhone pro max. I’ve put the new sim in and it is awaiting activation. Is there a way to keep my old number? Or should I have not activated this new one and kept my old SIM card? I can’t call or text for help because this one isn’t activated yet, and I can’t use my old SIM card either. Any suggestions?

Re: New sim

bristolian — Sat, 21 Nov 2020 13:25:01 GMT

Hi @Erobbins

Quite often, upgrade phones are supplied with replacement SIMs in-case, for whatever reason, your existing SIM is unsuitable or won't work - in which case you can activate your SIM online.

If your existing SIM fits your new phone, and works ok, then there is no reason to use the new SIM, and you are actually quite sensible to continue using your existing SIM.

Re: New sim

Erobbins — Sat, 21 Nov 2020 14:22:23 GMT

Thanks for your response. What if I’ve already activated this new one? Can I just switch back and put my old sim in or is it too late?

Re: New sim

XRaySpeX — Sun, 22 Nov 2020 01:22:25 GMT

if you’ve already activated this new one then use it. It makes no diff. The old SIM will now be deactivated.