topic Re: Replacement sim in current circumstances in Archived Posts

Replacement sim in current circumstances

KC200451 — Sat, 21 Nov 2020 18:48:15 GMT

Unable to contact EE thru help as repeatedly asked to call back later / another day. Data only sim on device needs replacing any options known how to order a replacement sim from EE when shops closed and helpline unable to answer?

Re: Replacement sim in current circumstances

Northerner — Sat, 21 Nov 2020 20:07:54 GMT

Hi @KC200451

You can order a new SIM online.

Please read EE help topic:

https://ee.co.uk/help/help-new/getting-started-and-upgrading/activate-a-new-sim/what-is-a-sim-swap-and-when-should-i-do-this

Thanks