topic Re: how do i find out the code to unlock my sim, on a pixel 3a in Archived Posts

how do i find out the code to unlock my sim, on a pixel 3a

robin1952 — Thu, 12 Nov 2020 18:16:51 GMT

i had my phone reset by ee store last week. today the device asked me to restart for, i

think updates, which i did. the phone restarted but now is locked and asking for a pin code for the sim. i have tried 1111 and my old phone code but am now left with one try

Re: how do i find out the code to unlock my sim, on a pixel 3a

Northerner — Thu, 12 Nov 2020 21:54:36 GMT

Hi @robin1952

It will be the pin you set to secure your device. If locked you will need another code to unlock your SIM.

Please see here:

https://ee.co.uk/help/help-new/getting-started-and-upgrading/activate-a-new-sim/what-is-a-sim-pin

Thanks

Re: how do i find out the code to unlock my sim, on a pixel 3a

XRaySpeX — Fri, 13 Nov 2020 00:59:31 GMT

You'll find the PUK, to unblock your SIM after too many incorrect PIN attempts, in your online MyEE under Account Settings / Unlock your SIM.