https://community.ee.co.uk/t5/Archived-Posts/Online-chat/m-p/978754#M281070 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1241353">@MOJITO</a>&nbsp; If live chat is available you can access this via your EE online account or you can call customer services and speak with them. &nbsp;</P> Thu, 12 Nov 2020 13:34:17 GMT Chris_B 2020-11-12T13:34:17Z https://community.ee.co.uk/t5/Archived-Posts/Online-chat/m-p/978663#M281069 <P>I need to chat with a customer service agent.</P> <P>I want to discuss upgrading my phone and plan</P> Thu, 12 Nov 2020 13:01:30 GMT https://community.ee.co.uk/t5/Archived-Posts/Online-chat/m-p/978663#M281069 MOJITO 2020-11-12T13:01:30Z https://community.ee.co.uk/t5/Archived-Posts/Online-chat/m-p/978754#M281070 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1241353">@MOJITO</a>&nbsp; If live chat is available you can access this via your EE online account or you can call customer services and speak with them. &nbsp;</P> Thu, 12 Nov 2020 13:34:17 GMT https://community.ee.co.uk/t5/Archived-Posts/Online-chat/m-p/978754#M281070 Chris_B 2020-11-12T13:34:17Z https://community.ee.co.uk/t5/Archived-Posts/Online-chat/m-p/978797#M281071 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1241353">@MOJITO</a>,</P> <P>&nbsp;</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>As <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/142884">@Chris_B</a> mentioned, if you visit your upgrade section in <A href="https://id.ee.co.uk/login" target="_blank">My EE</A>, you should see an invitation to chat with our upgrades team.</P> <P>&nbsp;</P> <P>Thanks</P> <P>&nbsp;</P> <P>James</P> Thu, 12 Nov 2020 14:28:39 GMT https://community.ee.co.uk/t5/Archived-Posts/Online-chat/m-p/978797#M281071 James_B 2020-11-12T14:28:39Z