topic Re: lost sim card, need phone number in Archived Posts

lost sim card, need phone number

ne18 — Fri, 06 Nov 2020 19:14:21 GMT

Hi, I have lost my sim card but need access to the phone number that was on it. Is this possible? & if so, how?

Re: lost sim card, need phone number

Chris_B — Fri, 06 Nov 2020 19:28:41 GMT

@ne18 You will have to call customer services to make this request and you need to call to get the lost SIM card blocked, when you call just request for a replacement SIM card.

Re: lost sim card, need phone number

Leanne_T — Sat, 07 Nov 2020 08:09:46 GMT

Morning @ne18

Welcome to the community.

I can see you have had some great advice from @Chris_B, please give us a call on 07953 966 250 and let us know the SIM card has been lost, we will get you a replacement sent to your address 🙂

You can call us 24 hours a day, 7 days a week to report your device as lost or stolen.

For full information, please see our What should I do if my phone is lost or stolen? Help page.

Thanks.

Leanne.