topic Re: PAC code on Pay as you go Sim in Archived Posts

PAC code on Pay as you go Sim

soukainabilal — Wed, 19 Aug 2020 13:01:19 GMT

Hi,

I have this EE pay you go sim with zero balance. Its active, all other commands to 150 work well. Well now I'm trying to get a PAC code via texting PAC to 65075 but there is no response from EE (trying now 3rd day).

Am I doing something wrong ?

I have also tried to register my number online, it was registered and verified but now I cannot even login to online acc as well, it says everytime some unknown error,please try again later.

Please help in regarding PAC code. Thanks.

Kind Regards,

Souka

Re: PAC code on Pay as you go Sim

Katie_B — Wed, 19 Aug 2020 14:40:19 GMT

Hi @soukainabilal.

Welcome to the community.

Has this SIM been topped up?

Are you able to receive calls?

Katie 🙂

Re: PAC code on Pay as you go Sim

soukainabilal — Wed, 19 Aug 2020 15:10:11 GMT

Hi,

Can receive calls, normal.

This was a £10 or £20 bundle sim, pre loaded. No more topups were done. Balance is zero at the moment, sim is active.

Thanks

Re: PAC code on Pay as you go Sim

Katie_B — Wed, 19 Aug 2020 15:26:20 GMT

Thanks for getting back to me @soukainabilal.

I would recommend getting in touch with our customer care team so they can provide your PAC code.

Katie.

Re: PAC code on Pay as you go Sim

XRaySpeX — Wed, 19 Aug 2020 22:24:10 GMT

Do you have more than 1 PAYG no. on your a/c? You can only use 65075 when you don't have multiple nos. Otherwise you will need to phone in for your PAC.

Re: PAC code on Pay as you go Sim

soukainabilal — Wed, 19 Aug 2020 23:09:51 GMT

I have only one, this Pay as you go number which I'm trying to get PAC code for but still no luck in getting response from 65075.

Regards

Re: PAC code on Pay as you go Sim

Farkhondehx5 — Mon, 02 Nov 2020 10:31:26 GMT

Hello could you please send me my PAC code please?

Re: PAC code on Pay as you go Sim

James_B — Mon, 02 Nov 2020 11:59:47 GMT

Hi @Farkhondehx5,

Welcome to the EE Community. 🙂

To request a PAC, text PAC to 65075 or log in to My EE and go to Menu > Account settings > Leave EE.

Hope this helps.

James