topic Re: Pay as you go Sim Card in Electronic Gates in Archived Posts

Pay as you go Sim Card in Electronic Gates

JS291 — Wed, 28 Oct 2020 13:15:03 GMT

I hope someone can help?

I currently have a contract sim card in an electronic gate to a property, I need to replace this with a pay as you go sim. I have a PAC code, so can I do this online or would I have to go to a store to get this sorted out?

Thanks in advance

Re: Pay as you go Sim Card in Electronic Gates

chistery — Wed, 28 Oct 2020 13:23:40 GMT

Hi @JS291

What networks are the contract and PAYG SIM on?

Re: Pay as you go Sim Card in Electronic Gates

XRaySpeX — Wed, 28 Oct 2020 13:36:16 GMT

You can't use a PAC to port a no. within the same network but you can phone EE to cancel your contract & transfer its no to PAYG. The SIM won't need to change; it's the plan on it that changes.

You may find you need to stick the SIM in a phone in order to receive texts to register it & maybe for other reasons like top-up.

Re: Pay as you go Sim Card in Electronic Gates

JS291 — Wed, 28 Oct 2020 14:16:40 GMT

The contract one is EE and I have the PAC code and I was going to purchase an EE pay as you go?

Sent from my Samsung Galaxy smartphone.

xx xxxx

[mod edit: please do not post personal information on the public board. Thanks!]

Re: Pay as you go Sim Card in Electronic Gates

XRaySpeX — Wed, 28 Oct 2020 13:49:56 GMT

As I said, you don't use a PAC for that. PACs are only used between diff networks.

Re: Pay as you go Sim Card in Electronic Gates

Alex_S — Wed, 28 Oct 2020 17:10:58 GMT

Hi @JS291,

Welcome to the community 🙂

I can see you've had the right information from @XRaySpeX regarding using your PAC.

You can speak to our customer care team and instead of using the PAC, you can move the pay monthly account over to a pay as you account. This would mean you would keep the same number and remain on EE.

Alex 🙂