topic Re: Change of number in Archived Posts

Change of number

Chrisshep29 — Tue, 27 Oct 2020 15:53:45 GMT

Hi,

I had a contract with EE. Now I have a new contract again with ee. Could I possibly change my ne number to my old one

Re: Change of number

XRaySpeX — Tue, 27 Oct 2020 16:06:47 GMT

@Chrisshep29 : EE won't port nos between contracts. So you need to 1st port your existing no to another network's PAYG using a PAC from EE & then in reverse port it back to your new contract. This will also have the effect of cancelling your old contract.

You could alternatively "upgrade" your old contract to PAYG & then ask EE to transfer the no to your new contract.

Re: Change of number

Chrisshepherd20 — Tue, 27 Oct 2020 16:53:28 GMT

How would I go about doing this

Re: Change of number

Leanne_T — Wed, 28 Oct 2020 09:38:33 GMT

Morning @Chrisshepherd20

Thanks for coming here.

Do you want a new EE number, or are you looking to transfer a number?

Thanks 🙂

Leanne

Re: Change of number

Chrisshepherd20 — Wed, 28 Oct 2020 09:32:56 GMT

Transfer my old ee number to my new contract

Re: Change of number

Leanne_T — Wed, 28 Oct 2020 09:38:54 GMT

Hi @Chrisshepherd20

Is the old number on pay as you go or pay monthly?

Thanks 🙂

Leanne.

Re: Change of number

Chrisshepherd20 — Wed, 28 Oct 2020 09:38:56 GMT

Pay monthly

Re: Change of number

Leanne_T — Wed, 28 Oct 2020 10:00:09 GMT

Thanks @Chrisshepherd20

We are unable to transfer an EE pay monthly number to another pay monthly account.

Leanne.