topic Re: Free BeatsX in Archived Posts

Free BeatsX

JeromeEstrada — Tue, 27 Oct 2020 11:04:20 GMT

I was wondering if my SIM plan was eligible for the BeatsX as I took out the 200GB £23 SIM plan but with my discount, it was £18.40.

Katie_B — Tue, 27 Oct 2020 15:44:32 GMT

If you purchase a SIM or phone with a free gift you will be eligible even with a discount applied.

When did you purchase the SIM as this offer has now ended?

Katie.

JeromeEstrada — Tue, 27 Oct 2020 15:48:11 GMT

I ordered my SIM on 30th of September

Katie_B — Tue, 27 Oct 2020 15:50:58 GMT

Thanks for confirming @JeromeEstrada.

Have you received a text regarding the free BeatsX?

Katie.

JeromeEstrada — Tue, 27 Oct 2020 15:54:17 GMT

No I have not, although I did not activate my SIM until the 3rd of October during that time I was still waiting for my old number to transfer to EE.

Katie_B — Tue, 27 Oct 2020 16:13:37 GMT

I would recommend giving us a call so our customer care team can check the status of your claim.

Katie 🙂