https://community.ee.co.uk/t5/Archived-Posts/Activating-new-SIM-taking-longer-than-24-hours/m-p/969989#M280705 <P>Received my new ee phone and SIM card on 20th October 2020. Activated the new SIM on 21st October 2020. It's now 23rd October 2020 and I am still unable to send or receive calls or SMS texts.&nbsp;</P> Fri, 23 Oct 2020 15:04:36 GMT Mitch_wfc 2020-10-23T15:04:36Z https://community.ee.co.uk/t5/Archived-Posts/Activating-new-SIM-taking-longer-than-24-hours/m-p/969989#M280705 <P>Received my new ee phone and SIM card on 20th October 2020. Activated the new SIM on 21st October 2020. It's now 23rd October 2020 and I am still unable to send or receive calls or SMS texts.&nbsp;</P> Fri, 23 Oct 2020 15:04:36 GMT https://community.ee.co.uk/t5/Archived-Posts/Activating-new-SIM-taking-longer-than-24-hours/m-p/969989#M280705 Mitch_wfc 2020-10-23T15:04:36Z https://community.ee.co.uk/t5/Archived-Posts/Activating-new-SIM-taking-longer-than-24-hours/m-p/970039#M280706 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1191610">@Mitch_wfc</a>.</P> <P>&nbsp;</P> <P>Welcome to the community.</P> <P>&nbsp;</P> <P>I'd recommend getting in touch with our <A href="https://ee.co.uk/help/help-new/get-in-touch?mboxSession=18a2c8b2fe1e4476a9f24eb200e704e2&amp;adobe_mc_sdid=SDID%3D31420A2F14D7F202-30321890AC8531F0%7CMCORGID%3D20E5776A5244554D0A490D44%40AdobeOrg%7CTS%3D1585724489" target="_blank">Customer Care team</A> so they can check your account and make sure your SIM card has been activated properly.</P> <P>&nbsp;</P> <P>Jon</P> Fri, 23 Oct 2020 16:29:02 GMT https://community.ee.co.uk/t5/Archived-Posts/Activating-new-SIM-taking-longer-than-24-hours/m-p/970039#M280706 Jon_K 2020-10-23T16:29:02Z