https://community.ee.co.uk/t5/Archived-Posts/Sim-problem-with-new-chip-in-currently-used-phone/m-p/965385#M280567 <P>Have a read of&nbsp;<A href="https://ee.co.uk/help/help-new/billing-usage-and-top-up/call-text-and-data-charges/pay-as-you-go-packs-explained" data-focus-type="mouse" target="_blank">What are pay as you go packs?</A></P> Sat, 10 Oct 2020 23:52:11 GMT XRaySpeX 2020-10-10T23:52:11Z https://community.ee.co.uk/t5/Archived-Posts/Sim-problem-with-new-chip-in-currently-used-phone/m-p/964605#M280564 <P>Unhinged I'm using a Samsung A20e phone currently unlocked as far as I'm aware , phone bought from Amazon new. I have bought an EE chip and topped it up . Since I put it in my phone it says SIM card network locked . Now asking for mac code or might be locked now . Any ideas?</P> Wed, 07 Oct 2020 21:21:46 GMT https://community.ee.co.uk/t5/Archived-Posts/Sim-problem-with-new-chip-in-currently-used-phone/m-p/964605#M280564 North2 2020-10-07T21:21:46Z https://community.ee.co.uk/t5/Archived-Posts/Sim-problem-with-new-chip-in-currently-used-phone/m-p/964606#M280565 <P>Sounds like phone is locked. Did it come with a SIM? Whose?</P> <P>&nbsp;</P> <P>Could it be asking for a PUK or NUC?</P> Wed, 07 Oct 2020 21:28:29 GMT https://community.ee.co.uk/t5/Archived-Posts/Sim-problem-with-new-chip-in-currently-used-phone/m-p/964606#M280565 XRaySpeX 2020-10-07T21:28:29Z https://community.ee.co.uk/t5/Archived-Posts/Sim-problem-with-new-chip-in-currently-used-phone/m-p/965384#M280566 <P>My chip finally activated after a few hours , initially I thought I had a dud chip although, due to covid and staff shortages probably took a while.&nbsp; I was unaware of PACKS to choose from as I started with 15 pound and got a 10 pound talk pack . Nearer the time I will buy a 15 pound one using PACK 15.&nbsp; The150 text I received explained in better detail&nbsp;</P><P>&nbsp;This info could have been included with sim leaflet.&nbsp;</P> Sat, 10 Oct 2020 23:42:43 GMT https://community.ee.co.uk/t5/Archived-Posts/Sim-problem-with-new-chip-in-currently-used-phone/m-p/965384#M280566 North2 2020-10-10T23:42:43Z https://community.ee.co.uk/t5/Archived-Posts/Sim-problem-with-new-chip-in-currently-used-phone/m-p/965385#M280567 <P>Have a read of&nbsp;<A href="https://ee.co.uk/help/help-new/billing-usage-and-top-up/call-text-and-data-charges/pay-as-you-go-packs-explained" data-focus-type="mouse" target="_blank">What are pay as you go packs?</A></P> Sat, 10 Oct 2020 23:52:11 GMT https://community.ee.co.uk/t5/Archived-Posts/Sim-problem-with-new-chip-in-currently-used-phone/m-p/965385#M280567 XRaySpeX 2020-10-10T23:52:11Z