topic Re: Switching Numbers in Archived Posts

Switching Numbers

KatieMantle123 — Thu, 01 Oct 2020 13:50:09 GMT

Hello, I have issued you with my PAC code, it said it’s been received and I’d get a confirmation email for my numbers to be changed. I haven’t yet had this. Will my number still be changed? Thanks.

Re: Switching Numbers

bristolian — Thu, 01 Oct 2020 14:04:36 GMT

Hi @KatieMantle123

There is no access to specific accounts on this public forum, so you may need to call EE C/S on 150 to check your specifics.

But when did you submit your PAC - which day?

Re: Switching Numbers

KatieMantle123 — Thu, 01 Oct 2020 14:14:09 GMT

I did the form request last night before 5:30pm, but I would have thought I’d have got a confirmation email still.

Thanks,

Katie

Sent from my iPhone

Re: Switching Numbers

James_B — Thu, 01 Oct 2020 16:14:16 GMT

Hi @KatieMantle123,

Have you checked your spam/junk folder?

If your email isn't there, please get in touch with Customer Care so we can make sure your request has been received.

Thanks

James