https://community.ee.co.uk/t5/Archived-Posts/New-SIM-Showing-As-Invalid/m-p/957602#M280222 <P>I've had my new SIM-only SIM delivered tonight but the handset declares it to be invalid. The handset is locked to Orange but I was assured by an EE live chat operative earlier in the week that EE SIMs now work with such devices with no need to unlock. Is that actually the case &amp; I just need to wait longer or have I been sold a pup?</P> Fri, 18 Sep 2020 20:26:00 GMT McMurtrie4 2020-09-18T20:26:00Z https://community.ee.co.uk/t5/Archived-Posts/New-SIM-Showing-As-Invalid/m-p/957602#M280222 <P>I've had my new SIM-only SIM delivered tonight but the handset declares it to be invalid. The handset is locked to Orange but I was assured by an EE live chat operative earlier in the week that EE SIMs now work with such devices with no need to unlock. Is that actually the case &amp; I just need to wait longer or have I been sold a pup?</P> Fri, 18 Sep 2020 20:26:00 GMT https://community.ee.co.uk/t5/Archived-Posts/New-SIM-Showing-As-Invalid/m-p/957602#M280222 McMurtrie4 2020-09-18T20:26:00Z https://community.ee.co.uk/t5/Archived-Posts/New-SIM-Showing-As-Invalid/m-p/957604#M280223 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1075681">@McMurtrie4</a>&nbsp; If it’s a device that’s locked to the orange network it will need to be unlocked use the EE network as they are separate networks.&nbsp;</P> Fri, 18 Sep 2020 20:49:17 GMT https://community.ee.co.uk/t5/Archived-Posts/New-SIM-Showing-As-Invalid/m-p/957604#M280223 Chris_B 2020-09-18T20:49:17Z https://community.ee.co.uk/t5/Archived-Posts/New-SIM-Showing-As-Invalid/m-p/957606#M280224 <P>Cheers. Good to know their live chat employees know what they're talking about ...</P> Fri, 18 Sep 2020 20:58:44 GMT https://community.ee.co.uk/t5/Archived-Posts/New-SIM-Showing-As-Invalid/m-p/957606#M280224 McMurtrie4 2020-09-18T20:58:44Z