topic Re: Transfer of number in Archived Posts

Transfer of number

Kk139 — Tue, 08 Sep 2020 11:10:19 GMT

I’ve had my ee phone for nearly two weeks now and I was told my old EE number would be transferred over straight away . It still hasn’t been done . I was told that ee would sort it and I didn’t need to take any action . Is there a way this can be done ASAP without calling ??

Re: Transfer of number

LizzyCasey — Tue, 08 Sep 2020 11:14:51 GMT

I’ve also had this problem. Trying to figure it out will shout if I find an answer.

Re: Transfer of number

bristolian — Tue, 08 Sep 2020 11:48:34 GMT

Hi @Kk139 & @LizzyCasey

If you did a pay-monthly upgrade, then you can simply insert your previous SIM into your new phone and continue using it as normal.

If, for whatever reason, you can't do this, the upgrade phone should have come supplied with a replacement multi-SIM which you can activate online here to transfer your number over to it.

If these new phones weren't upgrades, what were they?