https://community.ee.co.uk/t5/Archived-Posts/Claim-credit-back/m-p/950409#M279739 <P>Hello Alex thank you for your help, I am having &nbsp;trouble ringing EE as there’s no option to&nbsp;</P><P>contact customer service.I have e mailed them and waiting for a reply from them</P><P>regardsMarian</P> Sat, 29 Aug 2020 18:07:09 GMT Diylady76 2020-08-29T18:07:09Z https://community.ee.co.uk/t5/Archived-Posts/Claim-credit-back/m-p/949104#M279737 <P>Hello &nbsp;My payg phone was put into isolation ,.I then topped up, ee say that if you top up within 90 days of hibernation you can Retrieve your credit</P> Wed, 26 Aug 2020 14:49:59 GMT https://community.ee.co.uk/t5/Archived-Posts/Claim-credit-back/m-p/949104#M279737 Diylady76 2020-08-26T14:49:59Z https://community.ee.co.uk/t5/Archived-Posts/Claim-credit-back/m-p/949124#M279738 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/991628">@Diylady76</a>,</P> <P>&nbsp;</P> <P>Welcome to the community <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>If you give our <A href="https://ee.co.uk/help/contact-us" target="_blank">customer care team</A> a call, they will be able to access your account and refund any credit owed back to you.</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>Alex <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Wed, 26 Aug 2020 15:35:04 GMT https://community.ee.co.uk/t5/Archived-Posts/Claim-credit-back/m-p/949124#M279738 Alex_S 2020-08-26T15:35:04Z https://community.ee.co.uk/t5/Archived-Posts/Claim-credit-back/m-p/950409#M279739 <P>Hello Alex thank you for your help, I am having &nbsp;trouble ringing EE as there’s no option to&nbsp;</P><P>contact customer service.I have e mailed them and waiting for a reply from them</P><P>regardsMarian</P> Sat, 29 Aug 2020 18:07:09 GMT https://community.ee.co.uk/t5/Archived-Posts/Claim-credit-back/m-p/950409#M279739 Diylady76 2020-08-29T18:07:09Z