topic Getting Charged for misrepresentation and misselling of service contract!!! in Archived Posts

Getting Charged for misrepresentation and misselling of service contract!!!

AmazonianX — Fri, 28 Aug 2020 09:18:19 GMT

It appears I shouted 'Hurray' too early for the misrepresentation and mis sold contract post made earlier by updating the community that it is resolved.

I have just received in the post charges summary and final statement amounting to £9.37, can someone enlighten me on why getting charged for a service I did not use? The sim was returned as received without even opening the package at all?

Awaiting the intervention of knowledgeable people in this matters.

Regards.

Re: Getting Charged for misrepresentation and misselling of service contract!!!

AmazonianX — Fri, 28 Aug 2020 09:51:34 GMT

Hello, Is someone available to address my concern?

Re: Getting Charged for misrepresentation and misselling of service contract!!!

XRaySpeX — Fri, 28 Aug 2020 10:41:58 GMT

Most members here are voluntarily helping peeps in their own time. Just be patient & hopefully someone will come back to you.

The Community Staff you tagged are offline as you can readily see by clicking their nicks.

Re: Getting Charged for misrepresentation and misselling of service contract!!!

Leanne_T — Fri, 28 Aug 2020 12:07:45 GMT

Hi @AmazonianX

Thanks for coming back to us.

If you get in touch with our Mobile Care team, they will be able to get this bill looked into for you.

Let me know how you get on.

Leanne.