topic Re: switching provider form in Archived Posts

switching provider form

chrisfozz — Tue, 25 Aug 2020 10:18:57 GMT

I got a PAC code from my old provider and filled in the 'Switching Provider Form'. I got a response saying EE have sent me a confirmation email but this has not been recieved. My email address is correct. I know it can take up to 5 days to change the numbers but why did i not get the confirmation email?

Re: switching provider form

Chris_B — Tue, 25 Aug 2020 12:38:59 GMT

@chrisfozz personally I would call customer services and verbally give them the PAC code.

Re: switching provider form

chrisfozz — Tue, 25 Aug 2020 12:53:35 GMT

I did as you suggested and it's now sorted. Thank you.

Re: switching provider form

Leanne_T — Tue, 25 Aug 2020 13:26:13 GMT

Glad to hear you got this sorted @chrisfozz

Thanks 🙂

Leanne.