topic Re: New Galaxy Watch 4g in Archived Posts

New Galaxy Watch 4g

matcross — Fri, 21 Aug 2020 19:07:00 GMT

Hi, I have just received the new watch direct from Samsung. I went through the process of setting the watch up using the Galaxy wearable app, which included registering for a monthly Watch plan with EE as an add-on. However, it hasn’t linked the Watch to my mobile number, just added a number I don’t recognise to my account (presumably the e-sim number in the watch). How can I get this sorted please? Thanks.

Re: New Galaxy Watch 4g

Chris_B — Fri, 21 Aug 2020 20:09:24 GMT

@matcross That’s what it will do. The watch has its own number so you have data on the watch. Any calls/texts to your phone will also come through on the watch.

Re: New Galaxy Watch 4g

matcross — Fri, 21 Aug 2020 20:17:51 GMT

I kind of understand that, but I got a bit concerned about some old posts here suggesting problems with linking the numbers. Nothing comes through when the devices are out of Bluetooth range. Maybe the mobile signal’s not strong enough here to be picked up by the Watch. My account also has ‘unknown device’ against the Watch plan. I’ll find a good signal area and test it a bit more.