https://community.ee.co.uk/t5/Archived-Posts/Making-calls-out/m-p/946516#M279528 <P>I have just a daz or so received my new phone, samsung galaxy a21s, and had the sim act8only today, the agent assured me the sim would be okay after but, after making a call to my mom have not been able to make any more out calls,even to my mom. A message says "not registered on network". Is it because I still have the old phone active? I cannot even call 150.&nbsp;</P> Thu, 20 Aug 2020 15:47:09 GMT WDW71 2020-08-20T15:47:09Z https://community.ee.co.uk/t5/Archived-Posts/Making-calls-out/m-p/946516#M279528 <P>I have just a daz or so received my new phone, samsung galaxy a21s, and had the sim act8only today, the agent assured me the sim would be okay after but, after making a call to my mom have not been able to make any more out calls,even to my mom. A message says "not registered on network". Is it because I still have the old phone active? I cannot even call 150.&nbsp;</P> Thu, 20 Aug 2020 15:47:09 GMT https://community.ee.co.uk/t5/Archived-Posts/Making-calls-out/m-p/946516#M279528 WDW71 2020-08-20T15:47:09Z https://community.ee.co.uk/t5/Archived-Posts/Making-calls-out/m-p/946518#M279529 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/972269">@WDW71</a>&nbsp;</P> <P><BR />Does your old SIM still work?</P> Thu, 20 Aug 2020 15:53:54 GMT https://community.ee.co.uk/t5/Archived-Posts/Making-calls-out/m-p/946518#M279529 bristolian 2020-08-20T15:53:54Z