topic Re: Can i get my old phone number back in Archived Posts

Can i get my old phone number back

sshar1 — Wed, 19 Aug 2020 12:17:01 GMT

hello I wanted to know if i can get my old ee phone number back which i changed 2 months ago i am with voxi right now and i dont really like it. this number is originally ee before i transferred to giffgaff then voxi. i need this number to access accounts associated with it. i tried with voxi but they said they cant because its deactivated. I have proof that this was my phone number if that helps aswell. Is it possible to get it back?

Re: Can i get my old phone number back

Chris_B — Wed, 19 Aug 2020 12:45:49 GMT

@sshar1 No it’s not possible.

Re: Can i get my old phone number back

sshar1 — Wed, 19 Aug 2020 12:48:56 GMT

oh ok do you know how long it takes for ee to reassign a phone number?

Re: Can i get my old phone number back

Katie_B — Wed, 19 Aug 2020 14:34:38 GMT

Hi @sshar1.

If the number has been ported out and moved to another network then disconnected I would recommend checking their process.

Katie 🙂

Re: Can i get my old phone number back

sshar1 — Wed, 19 Aug 2020 14:40:03 GMT

Its voxi run by vodafone but i thought the number would go back to the original carrier

Re: Can i get my old phone number back

Katie_B — Wed, 19 Aug 2020 14:42:56 GMT

Hi @sshar1.

If this number has been disconnected we are unable to reassign this back.

Katie 🙂