topic PAC request EE website not working in Archived Posts

PAC request EE website not working

Intoxicating — Tue, 18 Aug 2020 18:04:56 GMT

Anyone else not able to request a PAC or switching info via the website? It seems to have had an error for at least three weeks.

Multiline account so can’t use SMS to get the info.

Thanks.

Re: PAC request EE website not working

Chris_B — Tue, 18 Aug 2020 18:09:00 GMT

@Intoxicating if there is more than one device on your account you have to call to request the PAC code.

Re: PAC request EE website not working

Intoxicating — Tue, 18 Aug 2020 18:12:46 GMT

@Chris_B wrote:
@Intoxicating if there is more than one device on your account you have to call to request the PAC code.

Thanks for the reply @Chris_B - when did this change happen? Have been able to request PAC or get switching info on multiline accounts before via the website. Seems to have stopped working within the last month.

Thanks