topic Re: Keep same number but change to Nano sim. in Archived Posts

Keep same number but change to Nano sim.

SonnyOG — Mon, 17 Aug 2020 12:55:07 GMT

Hi All,

My brother gave me his old S8 and I didn't realise until the last minute that it uses a Nano sim.

I've had the same PAYG sim for the past 10 years (cut down to micro) and I was wondering if it'd be possible to transfer my current number to a new Nano sim?

I'm not the most clued up regarding phones, hence this post!

Thanks in advance for any help.

Re: Keep same number but change to Nano sim.

Chris_B — Mon, 17 Aug 2020 12:56:06 GMT

@SonnyOG You can go to an EE store and request a replacement SIM card.

Re: Keep same number but change to Nano sim.

SonnyOG — Mon, 17 Aug 2020 12:58:20 GMT

Apologies, I should have mentioned that I have an awkward work schedule.

Is it possible to do online?

Thanks Chris.

Re: Keep same number but change to Nano sim.

Katie_B — Mon, 17 Aug 2020 15:38:17 GMT

Hi @SonnyOG.

If you give us a call our customer care team can help provide you with a new SIM.

Katie 🙂

Re: Keep same number but change to Nano sim.

SonnyOG — Mon, 17 Aug 2020 15:41:58 GMT

Which number would that be?

Thanks, Katie

Re: Keep same number but change to Nano sim.

Katie_B — Mon, 17 Aug 2020 15:43:49 GMT

You can call 150 from a EE handset or 0800 079 8586 from any landline or provider @SonnyOG.

Katie 🙂

Re: Keep same number but change to Nano sim.

XRaySpeX — Tue, 18 Aug 2020 00:54:49 GMT

Order a replacement SIM for £1.50 or phone CS for one.