topic Number hasn’t switched over from o2 in Archived Posts

Number hasn’t switched over from o2

Angellee — Sun, 16 Aug 2020 09:32:25 GMT

Hello

I’ve recently switched over from o2 to EE

but my old number hasn’t switched over so I’m missing calls/ voicemails and messages.

Im currently where there is little signal so can’t call EE customer services

Can anyone advise please ?

Thank you !

Re: Number hasn’t switched over from o2

Chris_B — Sun, 16 Aug 2020 09:41:49 GMT

@Angellee When did you give EE your PAC code ? If this was Friday your number will not migrate over the weekend and the request to O2 to move your number to EE will

not be made till Monday and then it will take up to 24 hours to migrate across.