topic Re: Reactivation of old sim card in Archived Posts

Reactivation of old sim card

Sureshsathirara — Wed, 12 Aug 2020 16:37:43 GMT

Can i reactivate my old sim Card which has not been in use for 1 year. I am currently staying abroad. Please help me with your suggestions.

Re: Reactivation of old sim card

Chris_B — Wed, 12 Aug 2020 16:59:32 GMT

@Sureshsathirara It’s not possible to reactivate a year old SIM card. You have 180 days after the sim has gone in to hibernation to get it reactivated and SIM cards go in to hibernation after 3 months of no usage.

Re: Reactivation of old sim card

Sureshsathirara — Thu, 13 Aug 2020 14:00:21 GMT

Thanks... Is there any way to get a sim card with same number which i had used before. If so does this require any ID proof to get a dulpicate sim.. Currently am not staying in UK.. Is it possible to get the sim if someone else go to nearby EE. Shop on my behalf..

Re: Reactivation of old sim card

Jon_K — Thu, 13 Aug 2020 16:55:03 GMT

Hi @Sureshsathirara.

Numbers that go into hibernation will be recycled and often re-used, so unfortunately it's not possible to get the same number back.

Jon