Temporary number issues with my new Oppo Find X2 Pro

HeftyLad — Fri, 07 Aug 2020 16:18:01 GMT

Hello everybody,

Hope somebody can help me.

I got myself a snazzy new phone recently through EE. An Oppo Find X2 Pro, having come to EE from Giffgaff.

I got my PAC number from Giffgaff and things all seemed sorted out.

But for some reason when I text or phone some people, it is showing the original EE number and not the one I brought over.

I spoke to the lads at EE, but didn't have any luck. I was advised to reset the network settings, but cannot for the life of me find it. I am by no means a phone expert, but I am competent and can usually find things like that.

It certainly isn't where it is on most androids, according to Google.

I ultimately want only my old phone number to show.

Any advice would be appreciated.

Cheers in advance.

Rob

Re: Temporary number issues with my new Oppo Find X2 Pro

Northerner — Sat, 08 Aug 2020 07:32:09 GMT

Hi @HeftyLad

EE need to refresh your line, this normally sorts this problem. You would need to call EE on 150. Or it sometimes fixes itself a week or so after porting over.

Thanks

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Temporary number issues with my new Oppo Find X2 Pro

Re: Temporary number issues with my new Oppo Find X2 Pro