topic Transferring number to new contract (same provider) not an upgrade in Archived Posts

Transferring number to new contract (same provider) not an upgrade

JenNeed — Fri, 31 Jul 2020 12:12:00 GMT

I have just bought a new phone with a new contract but still with EE. I didn’t upgrade as I found a better deal elsewhere. How do you transfer your number from your old contract to your new contract with the same provider when you haven’t upgraded?

Re: Transferring number to new contract (same provider) not an upgrade

XRaySpeX — Fri, 31 Jul 2020 12:13:43 GMT

@JenNeed : EE won't port nos between contracts. So you need to 1st port your existing no to another network's PAYG using a PAC from EE & then in reverse port it back to your new contract. This will also have the effect of cancelling your old contract.

You could alternatively "upgrade" your old contract to PAYG & then ask EE to transfer the no to your new contract.

Re: Transferring number to new contract (same provider) not an upgrade

chistery — Fri, 31 Jul 2020 12:14:00 GMT

Hi @JenNeed

You will need to PAC out to another network PAYG plan, then once that's working, PAC back to EE to your new number.