topic Re: sim not provisioned in Archived Posts

sim not provisioned

Brenners51993 — Mon, 27 Jul 2020 12:33:58 GMT

hi I got my new contract yesterday Samsung galaxy s20+.

I set it up about 3pm and still not working, I've reset it loads of times.

Any suggestions please

Thanks

Christopher_G — Mon, 27 Jul 2020 14:01:11 GMT

Welcome to the community. 🙂

Is it an upgrade or a brand new contract with a new number?

Chris

Brenners51993 — Mon, 27 Jul 2020 14:12:28 GMT

Hi its a upgrade.

Christopher_G — Mon, 27 Jul 2020 14:18:03 GMT

If your old SIM fits, just pop that in. You only have to register the new SIM if your old one doesn't fit.

Chris 🙂

Brenners51993 — Mon, 27 Jul 2020 17:21:14 GMT

Thank you for your help it worked.