https://community.ee.co.uk/t5/Archived-Posts/Stac-code-from-another-network/m-p/937163#M279022 <P>Hi</P><P>&nbsp;</P><P>I have decided to join EE and leave my previous network, however I'm not planning on keeping my old number.&nbsp;</P><P>The previous network provider have given me a Stac code and advised I should give this to my new provider, so as to cancel my old number and rolling contract.</P><P>Can you do this online or will I need to give this code over the phone?</P><P>Thanks.</P> Mon, 27 Jul 2020 15:38:45 GMT GarryOD20 2020-07-27T15:38:45Z https://community.ee.co.uk/t5/Archived-Posts/Stac-code-from-another-network/m-p/937163#M279022 <P>Hi</P><P>&nbsp;</P><P>I have decided to join EE and leave my previous network, however I'm not planning on keeping my old number.&nbsp;</P><P>The previous network provider have given me a Stac code and advised I should give this to my new provider, so as to cancel my old number and rolling contract.</P><P>Can you do this online or will I need to give this code over the phone?</P><P>Thanks.</P> Mon, 27 Jul 2020 15:38:45 GMT https://community.ee.co.uk/t5/Archived-Posts/Stac-code-from-another-network/m-p/937163#M279022 GarryOD20 2020-07-27T15:38:45Z https://community.ee.co.uk/t5/Archived-Posts/Stac-code-from-another-network/m-p/937224#M279023 <P>Ho <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/888353">@GarryOD20</a></P> <P>&nbsp;</P> <P>Welcome to EE and our community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>You'd need to give your STAC code to the <A href="https://ee.co.uk/help/get-in-touch" target="_blank">Mobile Care team</A>. That'll cancel your plan with your previous provider.</P> <P>&nbsp;</P> <P>Chris <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Mon, 27 Jul 2020 17:08:52 GMT https://community.ee.co.uk/t5/Archived-Posts/Stac-code-from-another-network/m-p/937224#M279023 Christopher_G 2020-07-27T17:08:52Z