topic Re: Help in Archived Posts

Help

Loopylil67 — Fri, 24 Jul 2020 16:05:29 GMT

I'm leaving EE because the reception is very poor at home. I have a phone and tablet so can't get a PAC code via text. I've held on the line for ages and either not had an answer or been cut off. I'm disabled and can't get to the shop it's so frustrating. I've tried the 0800 number for customer service and a recorded message directed back to the website then cut me off. I just want to leave and keep one of the numbers I'm not worried about the r ablet

Re: Help

James_B — Fri, 24 Jul 2020 17:51:51 GMT

Hi @Loopylil67,

Welcome to the EE Community. 🙂

Are you also wanting to cancel your tablet plan or just your phone?

Thanks

James

Re: Help

Loopylil67 — Fri, 24 Jul 2020 18:30:34 GMT

Hi James

Both of them.

Lizzie

Re: Help

Katie_B — Sat, 25 Jul 2020 06:47:21 GMT

Thanks for getting back to us @Loopylil67.

When you have a moment please check your inbox.

Katie 🙂