I can't reach EE via Online Chat - I am outside of the UK

dimix — Tue, 21 Jul 2020 08:33:15 GMT

Hello,

I'm trying to chat with EE in order to get my lost eSIM shipped to my UK address but somehow I can't get ahold of them online.

I need help and fast 😞

Re: I can't reach EE via Online Chat - I am outside of the UK

Leanne_T — Tue, 21 Jul 2020 08:47:54 GMT

Morning @dimix

Thanks for coming to the community.

If you have a personal pay monthly account, log into your My EE account online, and a chat option will show when an agent is available.

If chat is not showing, you can give us a call from another phone on +44 (0) 7953 966 250, our Mobile Care team will be able to get you a replacement eSIM sent to your home address.

Thanks.

Leanne,.

topic I can't reach EE via Online Chat - I am outside of the UK in Archived Posts

I can't reach EE via Online Chat - I am outside of the UK

Re: I can't reach EE via Online Chat - I am outside of the UK