topic Re: Number Transfer in Archived Posts

Number Transfer

scuj1 — Thu, 16 Jul 2020 18:47:59 GMT

Good evening folks,

I provided my PAC code when signing up online for my new Sim Only account moving from BT. New sim has arrived and is set up but do I still need to provide the PAC code online again on the form or is it just a case now of waiting for it transfer?

Many thanks,

John

Re: Number Transfer

Leanne_T — Fri, 17 Jul 2020 07:42:34 GMT

Hello @scuj1

Welcome to the community and EE 🙂

If you entered your PAC when you placed your order, you shouldn't need to fill in the number transfer form.

When did you receive your EE SIM card?

Speak soon 🙂

Leanne,

Re: Number Transfer

scuj1 — Fri, 17 Jul 2020 12:46:15 GMT

Hi Leanne,

Received yesterday and have had the usual series of texts but no mention of the number being transferred. This was after 17:30, so I'm guessing it won't happen until Monday now but as I've had no confirmation, I'm not sure if it is!

Many thanks,

John

Re: Number Transfer

Leanne_T — Fri, 17 Jul 2020 13:00:20 GMT

Hi @scuj1

Thanks for coming back to me.

If you give us a call on 150, our Mobile Care team will be happy to check this is all set up for you for Monday 🙂

Thanks.

Leanne.

Re: Number Transfer

scuj1 — Mon, 20 Jul 2020 16:31:19 GMT

Hi Leanne,

I left this until today and everything tranferred with no problems this morning.

Thanks again,

John

Re: Number Transfer

James_B — Mon, 20 Jul 2020 17:07:32 GMT

That's great @scuj1 🙂

Thanks for letting us know.

James