topic Re: PAC code in Archived Posts

PAC code

Refi — Fri, 17 Jul 2020 16:23:06 GMT

Could someone help. I require my PAC code to keep my number. I have text 65075 and can’t have it send because I have a multiple subscription account. I tried to call 150 and they won’t answer this query due to corona virus and I can’t find information on how to access my PAC code apart from directing me to community. I’m changing networks and really need to keep my number. Any help will be very much appreciated! Thanks

Re: PAC code

Profile closed — Fri, 17 Jul 2020 16:25:34 GMT

Hi @Refi

Welcome to the EE Community,

If you log into MyEE click on account settings on the left hand side then click switching > switch from EE > get your switching code > then your PAC code will be displayed.

Thanks,

David.

Re: PAC code

Refi — Fri, 17 Jul 2020 16:40:19 GMT

Hi David, thanks for trying to help, I did the step you advised but it appears this action isn’t possible. I got a exclamation mark and told to call 150 or speak on live chat. I tried live chat and a message came back saying to call 150 bit when I called 150 they tell me to go to the website and then the website directs me to community. I’m losing the will here. I tried to get a good deal to stay with EE but they were unable to offer this and I feel like I being penalised for trying to get a cheap deal and going elsewhere!

Sent from my iPhone

Re: PAC code

Profile closed — Fri, 17 Jul 2020 16:41:59 GMT

@Refi call freephone 0800 317 720 you will be able to get through to a customer service advisor without any options 🙂

Re: PAC code

Refi — Fri, 17 Jul 2020 17:42:19 GMT

Thanks ☺️

Sent from my iPhone