topic Re: Sim card activatiion in Archived Posts

Sim card activatiion

Tightfifer — Tue, 14 Jul 2020 16:23:11 GMT

I ve recieved a new sim card. Took the old one out and put the new one in. I had no mobile data left when the old one was in although I was told the mobile data had been reset. Followed instructions but I couldn t recieve the 5 digit code as text & calls are imperative (registering no doubt) which I was trying to do. Do I have to put the old sim back in 1st to do this then switch sims old for new once I get the 5 digit code?

Re: Sim card activatiion

Jon_K — Wed, 15 Jul 2020 07:15:55 GMT

Hi @Tightfifer.

Welcome to the community.

You can try putting the old SIM back in to get the code, or you can contact our Customer Care team and they will help you register this.

Jon