topic Re: contract to PAYG in Archived Posts

contract to PAYG

stevec4 — Thu, 09 Jul 2020 07:25:54 GMT

I cancelled my monthly contract is my phone locked as i want to go to PAYG

XRaySpeX — Thu, 09 Jul 2020 07:28:44 GMT

All EE phones are locked at purchase.

stevec4 — Thu, 09 Jul 2020 07:36:17 GMT

Even though my contract has been cancelled, can i still use my phone with EE PAYG

Steve

XRaySpeX — Thu, 09 Jul 2020 07:42:58 GMT

Yes. You don't need to get it unlocked to use an EE SIM, only for other networks.

It was the contract SIM and its number that's been cancelled, not the phone itself.

stevec4 — Thu, 09 Jul 2020 07:46:18 GMT

So the phone is ok ? But i need a new number and Sim to use it ?

XRaySpeX — Thu, 09 Jul 2020 07:56:36 GMT

Yes, you can get a free EE PAYG SIM from the EE online Shop.

stevec4 — Thu, 09 Jul 2020 08:00:12 GMT

X Ray , i have ordered a new sim , i suppose it will be quite easy to get going can i keep all my phone numbers that are on my phone ?

Steve

Leanne_T — Thu, 09 Jul 2020 11:14:38 GMT

Hi there @stevec4

Thanks for coming to the community.

What phone are you using?

Are you still using your pay monthly SIM card or has the contract now ended?

Speak soon 🙂

Leanne.

XRaySpeX — Thu, 09 Jul 2020 12:48:30 GMT

Yes, as long they are on the phone & not on the old SIM. Look in your Contacts for how many are stored on Phone.