https://community.ee.co.uk/t5/Archived-Posts/Old-sim-not-working-in-new-S7-phone-How-do-find-out-what-VPN-my/m-p/928736#M278466 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/839674">@SteveC2104</a>&nbsp; &nbsp;The phone is an American s7 and it was on the Verizon network. &nbsp; What are the first 5 digits of the incorrect number ? &nbsp; It can take a few hours for you number to migrate to the new SIM card ( 3-5 hours) &nbsp;but you’ll need to allow up to 24 hours.&nbsp;<BR /><BR /></P> <P>and when you say you can not find the APN ( not VPN ) is that on the device itself) &nbsp;to access this you can</P> <P>&nbsp;</P> <OL class="X5LH0c"> <LI class="TrT0Xe">From any Home screen, tap the Apps tray.</LI> <LI class="TrT0Xe">Tap Settings.</LI> <LI class="TrT0Xe">Tap Mobile networks.</LI> <LI class="TrT0Xe">Tap Access Point Names.</LI> </OL> Sat, 04 Jul 2020 13:17:07 GMT Chris_B 2020-07-04T13:17:07Z https://community.ee.co.uk/t5/Archived-Posts/Old-sim-not-working-in-new-S7-phone-How-do-find-out-what-VPN-my/m-p/928628#M278465 <P>&nbsp;Got a new phone and put my sim in it. Cannot make calls but other people call me. Sim shows a different number to mine. Could this be a reprogram error by EE shop when I upgraded to nano sim? Cannot find a VPN either. Phone says it is not a VERIZON sim. Any help would be great.</P> Sat, 04 Jul 2020 10:17:09 GMT https://community.ee.co.uk/t5/Archived-Posts/Old-sim-not-working-in-new-S7-phone-How-do-find-out-what-VPN-my/m-p/928628#M278465 SteveC2104 2020-07-04T10:17:09Z https://community.ee.co.uk/t5/Archived-Posts/Old-sim-not-working-in-new-S7-phone-How-do-find-out-what-VPN-my/m-p/928736#M278466 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/839674">@SteveC2104</a>&nbsp; &nbsp;The phone is an American s7 and it was on the Verizon network. &nbsp; What are the first 5 digits of the incorrect number ? &nbsp; It can take a few hours for you number to migrate to the new SIM card ( 3-5 hours) &nbsp;but you’ll need to allow up to 24 hours.&nbsp;<BR /><BR /></P> <P>and when you say you can not find the APN ( not VPN ) is that on the device itself) &nbsp;to access this you can</P> <P>&nbsp;</P> <OL class="X5LH0c"> <LI class="TrT0Xe">From any Home screen, tap the Apps tray.</LI> <LI class="TrT0Xe">Tap Settings.</LI> <LI class="TrT0Xe">Tap Mobile networks.</LI> <LI class="TrT0Xe">Tap Access Point Names.</LI> </OL> Sat, 04 Jul 2020 13:17:07 GMT https://community.ee.co.uk/t5/Archived-Posts/Old-sim-not-working-in-new-S7-phone-How-do-find-out-what-VPN-my/m-p/928736#M278466 Chris_B 2020-07-04T13:17:07Z