Sim card not working

CharPenny — Sat, 04 Jul 2020 12:10:07 GMT

Hi there,

My sim card has stopped working. It does this sometimes and usually i just turn it off and on and it works. I have tried cleaning it and nothing has worked.

Ive read on a previous comment that i need to ring 150 to sort a replacement sim card but I cant make any calls.

Please advise my on the best way to get around this.

Thanks in advance.

Charlotte

Re: Sim card not working

bristolian — Sat, 04 Jul 2020 12:58:22 GMT

Hi @CharPenny

You have 2 options.

1: You don't need an EE phone to call EE, there's other contact numbers listed on the get in touch page - 0800 ones are free to call from any phone.

2: You may be order a replacement SIM using THIS online form.

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Sim card not working

Re: Sim card not working