https://community.ee.co.uk/t5/Archived-Posts/Network-connection/m-p/927854#M278400 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/836401">@Richard65</a>&nbsp;</P> <P>&nbsp;</P> <P>Have you activated the new SIM yet? Follow the link in point 2 of <A href="https://ee.co.uk/help/help-new/getting-started-and-upgrading/activate-a-new-sim/how-do-i-activate-and-set-up-my-new-sim" target="_blank" rel="noopener">this</A> help page.</P> Thu, 02 Jul 2020 17:12:56 GMT bristolian 2020-07-02T17:12:56Z https://community.ee.co.uk/t5/Archived-Posts/Network-connection/m-p/927845#M278399 <P>Following the demise of my previous 'phone, EE provided me with a new Huawei P smart 2019 and a new SIM card. I inserted the new SIM and turned the 'phone on, but keep getting a "Network unavailable" message.&nbsp; How can I get access to the network?&nbsp; &nbsp;</P> Thu, 02 Jul 2020 16:55:24 GMT https://community.ee.co.uk/t5/Archived-Posts/Network-connection/m-p/927845#M278399 Richard65 2020-07-02T16:55:24Z https://community.ee.co.uk/t5/Archived-Posts/Network-connection/m-p/927854#M278400 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/836401">@Richard65</a>&nbsp;</P> <P>&nbsp;</P> <P>Have you activated the new SIM yet? Follow the link in point 2 of <A href="https://ee.co.uk/help/help-new/getting-started-and-upgrading/activate-a-new-sim/how-do-i-activate-and-set-up-my-new-sim" target="_blank" rel="noopener">this</A> help page.</P> Thu, 02 Jul 2020 17:12:56 GMT https://community.ee.co.uk/t5/Archived-Posts/Network-connection/m-p/927854#M278400 bristolian 2020-07-02T17:12:56Z