topic Re: Mobile network switch back on in Archived Posts

Mobile network switch back on

Céilí-boos — Mon, 29 Jun 2020 23:48:58 GMT

Hi my simcard had been switched off over the weekend due to an overdue bill. I went in to ee store today and paid my bill and the employee told me the network would switch back on in a couple of hrs I am still waiting for it to come back on could u help me get this resolved please

Re: Mobile network switch back on

XRaySpeX — Tue, 30 Jun 2020 00:20:42 GMT

@Céilí-boos : It can take up to 24 hours to reactivate after a suspension, but usually less.

Re: Mobile network switch back on

Christopher_G — Tue, 30 Jun 2020 07:38:35 GMT

Hi and welcome to the community, @Céilí-boos.

Could you try restarting your phone this morning and let us know if it's working?

Thanks

Chris