topic Upgrading - Retaining Existing Number in Archived Posts

Upgrading - Retaining Existing Number

ron1962 — Mon, 29 Jun 2020 14:51:25 GMT

Hi,

I am upgrading from an Iphone 5C to Iphone 11, I am retaining my existing phone number. I have been sent a new SIM card, do I need the new SIM?

Any help and advice will be gratefully received

Thanks

Ron

bristolian — Mon, 29 Jun 2020 15:49:09 GMT

EE usually send out a new SIM with upgraded phones incase, for whatever reason, your new phone won't accept your existing SIM.

If your existing SIM will fit in your new phone and works, then absolutely - use it!