https://community.ee.co.uk/t5/Archived-Posts/What-do-I-do-if-my-PAC-and-STAC-codes-aren-t-working/m-p/924369#M278199 <P>My PAC and STAC codes aren't working. I am moving my number from my current EE SIM to my new flex sim and it's not recognising the PAC or the STAC codes from my old SIM. PLease help!</P> Thu, 25 Jun 2020 10:00:36 GMT ShannonGateley 2020-06-25T10:00:36Z https://community.ee.co.uk/t5/Archived-Posts/What-do-I-do-if-my-PAC-and-STAC-codes-aren-t-working/m-p/924369#M278199 <P>My PAC and STAC codes aren't working. I am moving my number from my current EE SIM to my new flex sim and it's not recognising the PAC or the STAC codes from my old SIM. PLease help!</P> Thu, 25 Jun 2020 10:00:36 GMT https://community.ee.co.uk/t5/Archived-Posts/What-do-I-do-if-my-PAC-and-STAC-codes-aren-t-working/m-p/924369#M278199 ShannonGateley 2020-06-25T10:00:36Z https://community.ee.co.uk/t5/Archived-Posts/What-do-I-do-if-my-PAC-and-STAC-codes-aren-t-working/m-p/924412#M278200 <P>Hi @ShannonGately.</P> <P><BR /> Welcome to the community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>You can't use a PAC or STAC when going from EE to EE, just for changing to another provider.</P> <P>&nbsp;</P> <P>Our <A href="https://ee.co.uk/help/get-in-touch" target="_blank">Mobile Care team</A> will be able to help you change your contract from pay monthly to Flex.</P> <P>&nbsp;</P> <P>Chris</P> <P>&nbsp;</P> <P>&nbsp;</P> Thu, 25 Jun 2020 12:00:31 GMT https://community.ee.co.uk/t5/Archived-Posts/What-do-I-do-if-my-PAC-and-STAC-codes-aren-t-working/m-p/924412#M278200 Christopher_G 2020-06-25T12:00:31Z